Find answers to the most frequently asked questions below
If you still have any questions, please contact a member of our friendly team.
A: Our parking rates vary depending on the duration of your cruise. You can find our competitive rates listed on our website. We offer both standard and premium parking options to suit your needs.
A: Absolutely. The security of your vehicle is our top priority. Our parking lots are equipped with 24/7 surveillance cameras to ensure the safety of all vehicles parked with us.
A: Our parking spaces are strategically located within close proximity to the Southampton cruise terminals. Transfers typically take 10 minutes, depending on the amount of traffic.
A: Yes, advance reservations are highly recommended to guarantee a parking spot, especially during peak travel seasons. You can easily make a reservation through our website or by contacting our customer service team.
A: We understand that plans may change. You can modify or cancel your parking reservation within the specified time-frame outlined in our cancellation policy (24 hour notice period). Please refer to your reservation confirmation or reach out to our support team for any assistance.
A: This will depend on the service you select, please see the options below.
No Transfer: No transport is provided and you are looking to find your own way to the cruise terminal.
Standard Transfer: A shuttle or shared vehicle is provided to transport both you and your luggage to and from the cruise terminal.
Private Transfer: A private vehicle (non-shared) will transfer you and your luggage to and from the cruise terminal.
A: Our listed prices include all fees and taxes, what you see is what you pay. When selecting your ticket option please be sure to select the correct one. If you have any questions regarding the options please feel free contact us you refer to the above FAQ.
A: We do not have any restrictions at the parking location, you can arrive or depart at any time. Please be sure however, to allow enough time and taking your cruise check-in time into account, we suggest arriving an hour before your check-in time to allow yourself plenty of time.
A: Unfortunately we do not offer any discount at this time, as we already offer extremely competitive prices.
A: Yes, due to our parking location being indoor there is a maximum 2 meter height restriction.
A: For any additional enquiries or assistance, you can reach our customer support team via phone or email. Our contact information is available on our website’s “Contact Us” page.
Make your Southampton Cruise Parking booking today
Hassle-free parking experience, leaving you with more time to enjoy your cruise adventure.